About
Small Step Big Step

Turning leads into customers

We help small businesses get more from the leads they already have. Instead of chasing new traffic right away, we make sure the people who already reached out get quick, friendly replies that keep them interested. That means more booked calls and fewer missed chances.

We build simple systems that work day and night, and we keep things clear so you know what’s happening with your leads.

Simple tools, real results

Our tools do the small, repetitive jobs that usually slip through the cracks, like replying fast, booking calls, and nudging old contacts. That saves your team time and brings more revenue from the same leads. We avoid fancy jargon and focus on what actually moves the needle.

With our free CRM and website, you don’t need big budgets to start seeing change.

Here to help you start

Small Step Big Step is built for teams who want growth without extra chaos. We guide you through set up, give training, and keep support friendly and hands-on. Our goal is to make follow-up feel automatic so you can focus on talking to customers and growing your business.

Take a small step today and watch your sales add up.

Our Services

We help you catch and convert leads using simple, smart tools. From instant replies to a 24/7 voice agent and free CRM, each service is built to get more sales from the leads you already have.

AI-Powered Speed to Lead

Instant replies that hold new leads while you follow up. AI asks the right questions and can book calls. Click below to learn more.

Database Reactivation Campaigns

We send simple texts and emails to wake up quiet contacts and old leads. Small messages, big returns. Click below to see examples.

Voice AI Agents

A friendly AI receptionist that answers calls, captures details, and books appointments around the clock. Click below to get setup help.

Free CRM System

A simple, free CRM to track contacts, messages, and pipelines in one place. No hosting fees and easy to use. Click below to get access.

Free Templated Website

A conversion-focused landing page built for your business and hosted free. Quick to launch and easy to edit. Click below to get your page.

Setup & Support

We help you connect tools, write messages, and teach your team to use the system. Friendly help so you’re not left guessing. Click below to get support.

Let’s catch those leads

Ready to stop losing leads? Get in touch and we’ll show you quick wins you can use today. We’ll set things up and keep support simple so you can see results fast.